Privacy Policy – Infinix Digital
Read Infinix Digital’s Privacy Policy to understand how we collect, use, protect, and safeguard your personal information in compliance with Canadian privacy laws and Google requirements.
Table of Contents
Intro
Effective Date: April 02, 2025
Last Updated: April 01, 2025
At Infinix Digital (“Infinix Digital,” “we,” “our,” or “us”), your privacy is of the utmost importance to us. We are committed to maintaining the accuracy, confidentiality, and security of your personal information. This Privacy Policy describes how we collect, use, disclose, and protect your information when you visit our website, https://infinixdigital.ca/, or use our services. By accessing or using our Website, you consent to the practices described in this Policy. If you do not agree with any part of this Privacy Policy, we encourage you to discontinue use of our Website and services.
Compliance with Canadian Privacy Laws
Infinix Digital complies with the Personal Information Protection and Electronic Documents Act (PIPEDA) and, where applicable, provincial legislation such as the Personal Information Protection Act (Alberta and British Columbia) and Quebec’s Act Respecting the Protection of Personal Information in the Private Sector (Law 25). These laws govern the collection, use, and disclosure of personal information in the course of commercial activities and provide individuals with enforceable privacy rights. We ensure that the personal information we handle is collected lawfully, used only for identified and reasonable purposes, and protected with appropriate security measures.
Information We Collect
We collect information to provide better services to our clients, improve our Website, and fulfill our legal obligations.
Personal Information refers to information that identifies you as an individual, which may include your name, email address, phone number, billing details, company name, and account login credentials if you create an account with us.
Non-Personal Information includes data such as browser type, device information, IP address, operating system, referral URLs, and the date, time, and duration of your visits.
Cookies and Tracking Data are used to enhance functionality, remember your preferences, and deliver tailored advertising. Third-party vendors, including Google, may use cookies to serve ads based on your past interactions with our Website.
Purpose of Collecting Information
We collect personal and non-personal information for purposes that are reasonable and necessary to deliver our services. These purposes include processing and fulfilling orders, providing requested services, verifying identity, preventing fraud, issuing invoices and receipts, personalizing your experience on our Website, analyzing Website performance and user behavior, sending promotional communications (where you have provided consent), and ensuring compliance with our legal and contractual obligations. We do not collect, use, or disclose personal information for purposes other than those identified, except with your consent or as required by law.
Consent and Canada’s Anti-Spam Law (CASL)
By providing us with your personal information, you consent to our collection, use, and disclosure of that information in accordance with this Policy and applicable law. In line with CASL, we will not send you commercial electronic messages, such as marketing emails or newsletters, without your express or implied consent. Every commercial message we send includes clear identification of Infinix Digital, our contact details, and a simple mechanism to unsubscribe or withdraw your consent at any time.
Disclosure of Information
We do not sell, rent, or trade your personal information to third parties. However, we may disclose your information in the following circumstances:
- Service Providers: We may share information with trusted third parties who provide services on our behalf, including payment processors, IT and hosting providers, analytics services such as Google Analytics, and advertising partners like Google Ads. These providers are contractually bound to safeguard personal information and use it only for the purposes for which it is disclosed.
- Legal Requirements: We may disclose information when required to comply with applicable law, a subpoena, court order, or lawful request from government authorities.
- Business Transactions: In the event of a merger, acquisition, or sale of assets, personal information may be transferred as part of the business assets, subject to confidentiality safeguards.
- Protection of Rights: We may disclose information when necessary to protect our rights, enforce our agreements, prevent fraud, or ensure the safety of our clients and Website.
Google Services and Third-Party Advertising
Our Website uses Google Analytics, Google Ads, and related tools to analyze user behavior and deliver more relevant advertising. These services may use cookies and other tracking technologies to collect data about your use of our Website and other sites. This data may be shared with Google and combined with information from other websites you visit to deliver interest-based advertising.
We comply with Google’s EU User Consent Policy and provide clear notice of data collection and use. Users can opt out of Google’s personalized advertising by adjusting their preferences in Google Ads Settings or by visiting https://www.aboutads.info/choices/.
Your Rights
Under Canadian privacy law and other applicable frameworks such as the EU General Data Protection Regulation (GDPR) and the California Consumer Privacy Act (CCPA), you have important rights regarding your personal information. These rights include the ability to request access to the personal information we hold about you, request corrections to inaccurate data, withdraw consent to certain uses, and request deletion of your information, subject to legal or contractual restrictions. You also have the right to lodge a complaint with the Office of the Privacy Commissioner of Canada (OPC) or the relevant provincial commissioner if you believe your rights are being infringed.
Data Retention
We retain personal information only for as long as is necessary to fulfill the purposes for which it was collected, to meet legal or regulatory requirements, and to resolve disputes or enforce agreements. When information is no longer required, it will be securely deleted, anonymized, or destroyed in accordance with industry standards.
Security of Information
We take the protection of personal information seriously and implement administrative, technical, and physical safeguards to protect against unauthorized access, alteration, disclosure, or destruction of data. Measures include encryption, firewalls, secure servers, restricted access, and staff training. While we take precautions to protect your information, no method of transmission over the Internet or method of electronic storage is completely secure, and we cannot guarantee absolute security.
International Data Transfers
If you access our Website from outside Canada, be aware that your information may be transferred to, stored in, and processed in Canada or other jurisdictions. The data protection laws of these jurisdictions may differ from those of your home country. We ensure that personal information transferred internationally receives a level of protection consistent with Canadian privacy standards.
Children’s Privacy
Our Website and services are not directed at children under the age of 13. We do not knowingly collect, use, or disclose personal information from minors. If we discover that we have inadvertently collected information from a child, we will promptly delete it in compliance with applicable law.
Third-Party Links
Our Website may contain links to third-party websites or services. We are not responsible for the privacy practices of such external sites and encourage you to review their privacy policies before providing them with personal information.
Updates to This Policy
We may update this Privacy Policy periodically to reflect changes in our practices, services, or legal obligations. Updates will be posted on this page with the revised “Last Updated” date, and where required by law, we will provide additional notice. Continued use of our Website following such changes constitutes acceptance of the revised Privacy Policy.
Contact Us
If you have any questions about this Privacy Policy, our data handling practices, or wish to exercise your privacy rights, please contact us at:
Infinix Digital
📍 Downsview Park, Canuck Avenue, North York, Toronto, ON
📧 [email protected]
📞 +1 (437) 783 5161